We spend a lot of time in healthcare talking about patient safety as if it were primarily the result of systems: the right protocols, evidence-based guidelines, checklists, EMR alerts, and reporting structures. These tools are essential. They standardize practice, reduce variability, and help prevent errors before they reach the patient. But even the best-designed systems are only as effective as the people who use them. And the single most powerful determinant of whether tho

Healthcare was built on the principles of preserving life, alleviating suffering and caring for the vulnerable. Yet, many professionals and patients alike feel that today’s healthcare system has strayed from those ideals. Financial pressures, administrative burdens and a growing focus on efficiency have turned what was once a compassionate calling into an impersonal, transactional experience. When dignity is lost in healthcare, it affects both patients and providers. Patients